Terms of Use
Last updated 30 September 2026
These terms are the agreement between you and Qyniva when you use the Qyniva app, qyniva.com, or a guest link. By using them, you agree to these terms and to our Privacy Policy.
Using Qyniva
- You must be at least 13 to create an account, or older if the law where you live requires it.
- Keep your sign-in details to yourself. You're responsible for what happens in your account.
- Guests who add photos through a link don't need an account, but these terms still apply to what they upload.
Your photos are yours
You keep ownership of everything you add: photos, clips, dates and words. You give us permission to store, copy, resize and display it, only so we can show it to the people you've shared it with and run the service. This permission ends when the content is deleted, except for copies in backups, which are cleared within 30 days.
Only add content you have the right to share. When you add a photo to a group, its members can see it. If you delete your account, you choose whether the photos you added to shared groups stay with those groups.
What's not allowed
- Anything illegal, including content that sexually exploits or endangers children. We report it to the authorities and close the account.
- Harassing, threatening or impersonating anyone, or sharing someone's private images without their consent.
- Uploading malware, trying to get into accounts or groups that aren't yours, or overloading or reverse-engineering the service.
- Using guest links to send spam or content unrelated to the occasion.
Group owners and admins can remove content from their groups. We may remove content or suspend accounts that break these rules. To report something, email support@qyniva.com.
Plans and payments
Qyniva is free to use, and no plan limits how many people a group can have. Each free date takes up to 50 guest photos a year, and each person can add up to 1,000 photos and clips a year (a clip counts as 5) across their free dates. Qyniva Family plans give the whole group a yearly allowance by size, used first, after which members' uploads count against their own 1,000, and an Event Pass gives each person room for 10,000 a year on that date (fair use). You can pay for more:
| Purchase | What it covers |
|---|---|
| Event Pass one-time | One date, every year it comes round: up to 2,000 guest photos and clips a year, and clips up to 60 seconds |
| Large Event one-time | One date for a large gathering, such as a concert or convention: up to 20,000 guest photos and clips a year, with guest photos approved by the host before they show. Larger events by arrangement |
| Guest top-up one-time | Raises one date's guest photos to 100 or 200 for one year |
| Qyniva Family (Family, Family Plus, Community) monthly or yearly subscription | One group, every date in it: clips up to 60 seconds (50 per date each year), guest clips, and a yearly allowance of photos and clips shared by the whole group: 5,000 (Family), 25,000 (Family Plus) or 100,000 (Community), where a clip counts as 5 photos. Yearly plans include 1, 2 or 5 Event Passes each paid year |
- Purchases in the app are made through the Apple App Store or Google Play and follow their terms. They handle billing and refunds. To ask for a refund, use the store you paid through.
- Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before it ends. Your subscription is managed in your App Store or Google Play account settings. Deleting your Qyniva account does not cancel it.
- If a subscription ends, what it unlocked stops applying to new uploads.
- Prices are shown before you buy and can vary by country. If a subscription price changes, the store will tell you before it applies to you.
Our promise: photos and clips already added are never locked, hidden or deleted because a plan ended or you chose not to pay.
AI-written notes
Some dates show a short note written by AI from the date's details. It can be imperfect. Remove or ignore anything that doesn't fit.
The service
We work hard to keep Qyniva running and your photos safe, but we provide it "as is" and can't promise it will always be available or error-free. Keep your own copies of anything irreplaceable. We may change or add features. If we ever stop running Qyniva, we'll give you at least 60 days' notice and a way to download your photos.
Liability
To the extent the law allows, Qyniva isn't liable for indirect or consequential losses. Our total liability to you is limited to the greater of the amount you paid us in the 12 months before the claim or US$50. Nothing in these terms limits liability that can't be limited by law, or any consumer rights you have where you live.
Ending this agreement
You can stop using Qyniva and delete your account at any time. We may suspend or close accounts that seriously or repeatedly break these terms. Where it's appropriate, we'll tell you why and give you a chance to download your photos.
Changes
If we change these terms in a way that matters, we'll tell you in the app before the change takes effect. Continuing to use Qyniva after that means you accept the new terms.